If you don’t see the discount in your order after signing up for a subscription, it could be due to one of the following reasons:

1. Account Creation Issue:

To receive the Family Club subscription discount, you must first create an account on our website and then subscribe to the Family Club. If you subscribed before creating an account, the discount won’t apply correctly.

In this case, please contact our customer support team for assistance. We will help resolve the issue and ensure the discount is applied to your order.

2. New Subscription Activation Delay

If you followed the correct steps (created an account first, then subscribed), the discount should apply automatically in your cart. However, it might take a moment to activate.

• Please refresh your cart or check your account again shortly.

• If you had items in your cart before subscribing, the discount might not apply immediately. Try the following:

1. Remove one item from the cart and add it back again.

2. If that doesn’t work, clear all items from the cart and place the order again. This refreshes the cart and triggers the discount to apply correctly.

If you’ve followed all the steps above and the discount still isn’t showing, please contact our customer support team for help.

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